What is Sophiie AI?
Sophiie is an artificial intelligence receptionist and office manager built specifically for service-based businesses. Powered by advanced natural language processing and smart workflows, Sophiie takes care of everyday front-desk and back-office tasks—answering calls, replying to messages, booking jobs, sending quotes, and even chasing invoices.
Unlike generic bots or basic live chat widgets, Sophiie is designed to sound human, understand intent, and follow logic-based workflows tailored to your business.
How Sophiie Works
Sophiie integrates with your phone system, website, and calendar, managing customer interactions through voice, text, email, and chat. When a customer calls or submits a web enquiry, Sophiie jumps into action—responding instantly, providing answers, and scheduling appointments based on your availability.
She learns from your preferences, pulls from your knowledge base, and can be trained to handle everything from simple greetings to complex admin tasks like quote follow-ups and payment reminders.
Key Features of Sophiie
- Call Answering: Handles every call professionally, even outside business hours.
- Smart Scheduling: Integrates with your calendar to recommend and lock in ideal times for jobs or appointments—no double-ups or confusion.
- Quoting & Invoicing: Automatically creates and sends quotes and invoices based on customer data and job info.
- Follow-ups: Sends reminders for unconfirmed quotes, overdue invoices, and upcoming jobs.
- Custom Workflows: Build custom scripts, prompts, and flows to suit your unique business.
- Central Inbox: All customer interactions (calls, emails, texts) in one place, categorised and prioritised.
Why Choose a 24/7 AI Receptionist & Office Manager?
📞 Never Miss a Call
Sophiie doesn’t sleep, take breaks, or call in sick. She’s there when your customers need you—even on public holidays.
🧠 Work Smarter, Not Harder
Let Sophiie handle the repetitive stuff, so you can focus on what you do best—whether that’s on the tools, in the office, or on the road.
💰 Save Time and Money
Hiring admin staff is expensive. With Sophiie, you get the power of a receptionist and office manager for a fraction of the cost.
⚖️ Scale Without Stress
Whether you’re a solo tradie or managing a growing team, Sophiie grows with you—no need to hire more staff as your enquiry volume increases.
The Future of Business Reception
AI is no longer a future concept—it’s here, and it’s transforming how businesses operate. Sophiie represents the new standard in customer service and office admin: fast, intelligent, and always-on. As the tech evolves, so too will her ability to handle more complex tasks and integrate deeper into your business systems.
Forward-thinking businesses are already adopting AI receptionists and office managers to improve their service, reduce missed opportunities, and stay ahead of the competition. Don’t get left behind.