AI FAQ handling
Sophiie reads your knowledge base, your pricing, your service hours, your warranty terms. When a customer asks, she answers in seconds, in your brand's voice. Same answer at midnight as at 9am.
Sophiie turns your existing documents, service rules, and pricing into instant answers that stay consistent across every conversation.
Pricing questions, opening hours, callout policy, warranty terms. Sophiie has the answer ready and replies in under two seconds. Same answer for every customer on every channel.
Drop in your warranty terms, pricing sheet, service hours, FAQ doc. Sophiie reads everything and references it on every call, every email, every chat. No 'let me check' delays.
Train Sophiie on your common phrases, sign-offs, and service exclusions. She drops the corporate jargon and speaks like one of your team. Customers hear your business, not a chatbot.
G'day, you've reached Master Electrical. Sophiie here, how can I help you?
Sophiie here. We're shut for the night, but I'll take a message and one of the team will call you back.
Thank you for calling. Have a great day!
Update your pricing sheet, swap your warranty terms, change your callback policy. Sophiie picks up the new version instantly and uses it on every call, email, and chat thread.
A live demo call from Sophiie. Two minutes, no sales pitch.
What changes
“The same three questions used to chew up half the morning. Now customers get the right answer and we only step in when there is nuance.”
Sophiie can use approved documents, URLs, service notes, pricing rules, and answer libraries that your team maintains.
Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.