AI Phone Answering

Sophiie sounds just like a real person, and in many cases, better. She's friendly, professional, and never misses a beat. Every call captured, every customer helped, whether it's 2pm or 2am.

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Inquiries
SCSarah ChenBookedBooked in for 1pm today.4h4:32Book the jobFind a time and create the job card · Text Sarah a confirmation
EDEmma DaviesSMSConstant drip, even when it's off.6h
RPRaj PatelEmailFollowing up on last week's email.8h
SCSarah ChenWeb formWebsite form: bathroom vanity swap.2d
TBTom BradleyChatbotHow much for a hot water system?4d

How AI phone answering works

Friendly greetings

Sophiie greets every caller with a customised script that reflects your brand's tone and personality.

Lead capturing pro

She gathers essential details from callers, like names, contact info, and service needs, so you never miss an opportunity.

New booking

Sarah Chen

Blocked drain, callout
Jul 8 - Jul 13
Today, Jul 8
8:00 AM9:30 AM11:00 AM1:30 PM3:00 PM
Wed, Jul 9
8:00 AM10:30 AM12:30 PM2:00 PM
Thu, Jul 10
9:00 AM11:30 AM2:30 PM
MessageBook in

Efficient call handling

Whether it's booking appointments, answering FAQs, or taking messages, Sophiie gets it done without breaking a sweat.

Real-Time call summaries

She sends detailed summaries straight to your inbox or CRM, so you always know what's happening.

Hear what your customers will hear

A live demo call from Sophiie. Two minutes, no sales pitch.

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Why tradies automate their phone calls

  • Always on, 24/7Every call answered instantly, nights, weekends, holidays. No voicemail, no missed leads.
  • 10,000 calls at onceScales instantly during peak season, storm rushes, or Monday morning floods. Never a busy signal.
  • Custom call scriptsYour greeting, your FAQs, your routing rules. Sophiie sounds like your team, not a robot.
  • Instant transcriptsEvery call logged with transcript, key details, and recording, sent to your dashboard or CRM.
  • Smart spam filteringTelemarketing and spam calls blocked automatically. Only real customer enquiries get through.
  • Emergency routingUrgent jobs escalated to on-call staff immediately. Routine work scheduled. You set the rules.

Frequently asked questions

Sophiie instantly answers incoming calls with a natural, human-like voice. She follows your custom call flows to gather caller details, book appointments, answer FAQs, and route urgent calls, all without you picking up the phone.

Ready to automate your back office?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.