Rated 4.8 out of 5 on Google.Rated 4.8 stars on Google

The Best AI receptionist & operating system purpose built for trades and services

Sophiie answers your calls, books jobs, sends quotes and invoices, schedules your team, and follows up with customers.

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16 hrs+

saved on admin per week

24/7

always answering & following up

1,000,000+

calls handled by Sophiie

1,600+

businesses already on board

“The call quality, the intelligence, and the way Sophiie understands and responds are simply top-notch. It has significantly streamlined my workflow, handling calls with precision and professionalism.”
Tracey FrancoGoogle review

A complete back office, run for you

Sophiie is your AI receptionist and office manager in one. She answers the phones, books the work, sends the quotes and invoices, and follows up with customers. You stay on the tools.

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Reception

Answers every call, books every job

Sophiie picks up 24/7, qualifies the lead, and books the job on the spot, even when you're up a ladder. Missed calls become booked jobs, not lost revenue.

Explore AI phone answering

Electricians

Electrical contractor

0:001:09
Scheduling

Fills your calendar, dispatches your crew

From the first call to the confirmed slot, Sophiie finds a time, creates the job card, and keeps your day and your team organised.

Explore scheduling

Your crew

Franco Ricci

Builder, available today
Jul 6 - Jul 11
Today, Jul 6
8:00 AM9:30 AM11:00 AM1:30 PM3:00 PM
Tue, Jul 7
8:00 AM10:30 AM12:30 PM2:00 PM
Wed, Jul 8
9:00 AM11:30 AM12:30 PM2:30 PM
CancelDispatch
Invoicing

Quotes out, invoices paid

Sophiie drafts the quote, sends the invoice, and chases what's owed, so the back-office paperwork stops living on your kitchen table.

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Operating system

One place to run the whole business

Ask Sophiie to handle anything: follow-ups, customer records, the daily to-do list. She works through it and shows you exactly what she's done.

Explore the operating system

Integrates with the toolsyou already use

Sophiie connects seamlessly to the tools you already use, ServiceM8, Xero, QuickBooks, Google Calendar, and more.

Learn more about Sophiie integrations
  • Outlook logo
  • Xero logo
  • Google Calendar logo
  • Gmail logo
  • Phone calls
Sophiie
  • ServiceM8 logo
  • Simpro logo
  • Zapier
  • QuickBooks
  • SMS

Built for all trades and services

Whether you are an electrician, plumber, or painter, Sophiie handles your calls, bookings, and admin so you can focus on the job.

See how Sophiie works as an AI receptionist for tradies.

Rated 4.8 out of 5 on Google.Rated 4.8 stars on Google

Real words from real customers

Sophiie has been a game changer to our business. During our really busy times previously we would miss 95% of our calls. This year not a single call was missed. Numerous bookings were secured from following up Sophiie's messages. Staff are so much happier as we no longer hear the phone constantly ringing. Best money we have spent.
Linda Davidson
Have recently started using Sophiie as we are a small business without a full time receptionist. The onboarding process was seamless and within the first day we captured calls after hours that more than paid for the cost of Sophiie. Would highly recommend to anyone looking to have better control of their incoming calls
Brett Robertson
Really happy I started using Sophiie as it reduced my admission dramatically and I don't miss those important calls anymore. Sal was amazing setting it all up too. Thanks :)
Skye Clarke
Really helpful for my pest control business. The onboarding was great and the team has been really helpful. I was using it just for after hours calls but the response from my customers has been great so now I have her on 24/7 and don't get anxiety if I miss the call because I know Sophiie has it covered lol I wish that this was around 10 years ago when I first started this business
Blake StevensPest control business

Frequently asked questions

Sophiie uses advanced voice AI to answer your business calls naturally. She greets callers, understands what they need, checks your availability, and books jobs directly into your calendar, all while sounding like a real member of your team.

Absolutely! Sophiie is available 24/7, so your business stays open even when you're off the clock. She never takes a sick day, never goes on holiday, and always answers calls: day or night, rain, hail, or shine!

The system is designed with clear escalation paths. For complex or sensitive issues, the AI Virtual Receptionist can transfer the call to a human team member or log a priority callback request.

Yes. You can set up call flows to match your business needs, including different greetings, FAQs, call routing options, and personalised responses.

Yes! Sophiie is designed for any service-based industry, including trades, medical, legal, finance, automotive, health & wellness, and more. She adapts to your business needs with custom responses tailored to your services.

Ready to automate your back office?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.