AI Email Responder

Sophiie reads, understands, and replies to customer emails with speed and precision, keeping your inbox organised and your customers happy.

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Inquiries
SCSarah ChenCallBooked in for 1pm today.4h
EDEmma DaviesSMSConstant drip, even when it's off.6h
RPRaj PatelQuotingFollowing up on last week's email.8hTo raj.patel@gmail.com · Re: Bathroom quoteHi Raj, Thanks for the nudge, I've got the revised scope from the site visit: two amenities blocks, accessible fit-out to the ground floor, and the upgraded tapware spec you asked for. I'll have a formal quote drafted and sent across to you today. Kind regards, The teamCreate and send Raj a quoteCreate and send Raj a quote · Find a time and create the job card
SCSarah ChenWeb formWebsite form: bathroom vanity swap.2d
TBTom BradleyChatbotHow much for a hot water system?4d

How AI email responses work

Fast & friendly responses

Sophiie drafts warm, professional email replies in seconds, matching your brand tone every time.

Knowledge-based replies

Trained on your services, pricing, and FAQs. Sophiie gives accurate answers, not generic templates.

Attachment library

Whether it's booking appointments, answering FAQs, or taking messages, Sophiie gets it done without breaking a sweat.

Booked by email

Dana Lee

Gutter clean, from email thread
Jul 13 - Jul 18
Mon, Jul 13
8:00 AM10:30 AM1:00 PM3:00 PM
Tue, Jul 14
9:00 AM11:30 AM2:30 PM
Thu, Jul 16
8:30 AM12:00 PM2:00 PM
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Written like magic

Natural, human-sounding emails that customers can't tell were written by AI. No robotic language.

Hear what your customers will hear

A live demo call from Sophiie. Two minutes, no sales pitch.

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Why tradies automate their email replies

  • Replies in minutesEvery email replied to within minutes, not hours. Customers get answers while they're still thinking about you.
  • Customised repliesEach response tailored to the specific enquiry. No copy-paste templates, genuinely personalised.
  • Inbox zeroSophiie handles the routine emails so you only deal with the ones that actually need you.
  • Auto lead extractionCustomer details extracted from emails and logged to your CRM automatically. No manual data entry.
  • Smart routingComplex enquiries flagged and escalated to the right team member. Simple ones handled automatically.
  • After-hours repliesEmails received at 11pm get a professional reply immediately. Customers don't wait until Monday.

Other Sophiie features

AI Phone AnsweringAI Text MessagingAI ChatbotAI Jobs ManagerCustomer CRMAI QuotingAI InvoicingSmart TransfersAI BookingWebformAI On-Call Agent

Frequently asked questions

Sophiie connects to your business email and automatically reads, understands, and replies to incoming customer enquiries using AI trained on your business.

Ready to automate your back office?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.

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