Is Sophiie UK GDPR and PECR compliant?

Yes. Sophiie is UK GDPR and PECR aware from day one, with call handling and data storage configured to meet UK requirements.

What if a customer asks for a person?

Sophiie warm- or cold-transfers to the right person on your team, or captures the details and routes the call for a fast callback if nobody's free.

How much can I teach Sophiie about my trade?

As much as you like. Sophiie learns your services, pricing, service areas, qualifying questions and house rules during a single onboarding call.

Do I need a new phone number to use Sophiie?

No. Forward your existing number to Sophiie and keep the line your customers already know.

Booked by Sophiie

On-site quote

Sarah Chen

On-site visit
45 min
Melbourne AEST

July 2026

SUNMONTUEWEDTHUFRISAT

United Kingdom

The UK's best AI receptionist and operating system for trades & services

Missed callouts cost UK trades thousands. Sophiie picks up 24/7, vets the job, locks the diary slot, then drafts quotes and chases invoices in the background. UK GDPR and PECR aware from day one.

Try free

500,000+: Calls handled by Sophiie
12hrs+: Admin time saved every week
Zero: Missed follow-ups
24/7: Picks up when you can't

Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Lead capture

24/7 call answering for UK service-based businesses

Never miss a call in London, Manchester or anywhere in the UK. Sophiie picks up 24/7, qualifies the enquiry and captures every lead.

Job booking

Appointments booking and calendar scheduling

Sophiie auto-books the appointments for service-based businesses straight into calendar with confirmations and reminders that cut no-shows.

Jul 6 - Jul 11

Today, Jul 6

8:00 AM9:30 AM11:00 AM1:30 PM3:00 PM

Tue, Jul 7

8:00 AM10:30 AM12:30 PM2:00 PM

Wed, Jul 8

9:00 AM11:30 AM12:30 PM2:30 PM

CancelDispatch

Call routing

Service businesses can auto-transfer a call to any team or department

Based on the triggers and scenarios, Sophiie will transfer the call to any team or department that you can set up in your dashboard.

Communications

All your service business comms stay in one place

Keep all your communications in one place. All your calls, emails and texts stay within the appointment thread so your team can get full context and your customers stay informed 24/7.

Hear how Sophiie handles a real customer call

A live demo call from Sophiie. Two minutes, no sales pitch.

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Four nations, one always-on receptionist

Sophiie picks up the phone, books the diary, and runs the back office for trades businesses across all four nations. From one-engineer outfits to multi-crew firms.

London

Central London, Greater London and the M25 belt. The UK's largest trade market by far. Sophiie keeps London sparkies, gas engineers and joiners booked solid across the busiest service patch in the country.

North West

Manchester, Liverpool, Preston, Lancaster and across the region. Sophiie handles the calls so North West tradies can stay on the tools, rain or shine.

South East

Brighton, Reading, Guildford, Maidstone and across the commuter belt. Built for the steady flow of property maintenance, extensions and new-build work that keeps South East tradies on the tools.

Yorkshire and the North East

Leeds, Sheffield, York, Newcastle and across the region. From terraced renovations to rural property maintenance, Sophiie picks up every callback so Yorkshire and North East crews can keep working.

South West

Bristol, Bath, Exeter, Plymouth and across the West Country. From Georgian terrace renovations to coastal holiday-let maintenance, Sophiie keeps South West trade businesses sorted.

Scotland

Edinburgh, Glasgow, Aberdeen, Dundee and across Scotland. From tenement repairs to Highland service rounds, Sophiie keeps Scottish tradies' phones covered, no matter how far the drive.

Midlands

Birmingham, Nottingham, Leicester, Coventry and across the Black Country. Serving one of the UK's biggest trade markets, where multi-crew firms and one-van sparkies all need their phones covered.

Wales and Northern Ireland

Cardiff, Swansea, Belfast and across both nations. Serving trade businesses from the Valleys to the Causeway Coast. Sophiie answers every call so you can focus on the job.

Integrates with the toolsyou already use

Sophiie connects seamlessly to the tools you already use, ServiceM8, Xero, QuickBooks, Google Calendar, and more.

Learn more

Sophiie

Built for all trades and services

Whether you are an electrician, plumber, or painter, Sophiie handles your calls, bookings, and admin so you can focus on the job.

Try free Book a demo

Electricians

Calls, quotes, and scheduling on autopilot.

Carpenters

Quotes to invoices, without the paperwork.

Plumbers

Emergency and routine calls, handled 24/7.

Painters

Job bookings and follow-ups, sorted.

HVAC

Multi-site jobs and crew scheduling, simplified.

Landscapers

Bookings, quotes, and client follow-ups, sorted.

Builders

Calls and job admin handled at every stage.

Cleaners

Recurring jobs and reminders, on autopilot.

Why UK trades pick Sophiie

Never miss a job again24/7 pickup means no more callbacks bleeding to a competitor while you're on a ladder.
Hours of admin reclaimedQuotes, invoices, calendar wrangling and follow-ups happen in the background — not at the kitchen table after dinner.
Trained on your businessSophiie speaks your services, pricing, areas and house rules. Onboarded in a single call.

She picks up before the second ring in a natural British voice, greets the caller, asks your qualifying questions, and books the job straight into your diary.

Ready to stop missing UK callouts?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.