Is Sophiie really answering 24/7?

Yes. Sophiie covers business hours, after-hours, weekends and overflow calls from Cairns to Perth, following the rules you set during onboarding.

What if a customer asks for a person?

Sophiie warm- or cold-transfers to the right person on your team, or captures the details and routes the call for a fast callback if nobody's free.

How much can I teach Sophiie about my trade?

As much as you like. Sophiie learns your services, pricing, service areas, qualifying questions and house rules during a single onboarding call.

Do I need a new phone number to use Sophiie?

No. Forward your existing number to Sophiie and keep the line your customers already know.

Booked by Sophiie

On-site quote

Sarah Chen

On-site visit
45 min
Melbourne AEST

July 2026

SUNMONTUEWEDTHUFRISAT

Australia

Australia's best AI receptionist and operating system for trades & services

Voicemail is costing Aussie tradies booked work. Sophiie picks up 24/7 from Cairns to Perth, qualifies the lead, locks in the appointment, then handles quotes, invoices and admin while your crew stays on the tools.

Try free

500,000+: Calls handled by Sophiie
12hrs+: Admin time saved every week
Zero: Missed follow-ups
24/7: Picks up when you can't

Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Lead capture

Non-stop lead capture

Never miss a call again, even outside of business hours. Sophiie's intelligent AI fields all client inquiries 24 hours a day, qualifying potential work with trade-smart prompts to instantly secure every incoming job opportunity for your AU trade business.

Job booking

Fast job booking

Sophiie auto-books the appointments for all scheduled maintenance and installation projects directly onto your crew's calendars. This streamlined process sends instant confirmations and reminders, eliminating administrative back-and-forth, reducing no-shows, and boosting the efficiency of your AU technicians.

Jul 6 - Jul 11

Today, Jul 6

8:00 AM9:30 AM11:00 AM1:30 PM3:00 PM

Tue, Jul 7

8:00 AM10:30 AM12:30 PM2:00 PM

Wed, Jul 8

9:00 AM11:30 AM12:30 PM2:30 PM

CancelDispatch

Call routing

Precise internal routing

Every inbound call is expertly filtered. Based on the customer's stated needs, Sophiie immediately transfers the conversation to the optimal team member, technician, or manager.

Communications

Single source of communication

Keep all your communications in one place for a comprehensive digital audit trail. Every received call, client email, and text message is recorded and stored within the specific job file. Your AU trade team gains full context on every service history and ongoing project, ensuring customers stay fully informed 24/7.

Hear how Sophiie handles a real customer call

A live demo call from Sophiie. Two minutes, no sales pitch.

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Every state and territory, sorted

Sophiie picks up the phone for tradies right across Australia. Eight states and territories cover most of the volume. Regional towns fill the wrap below.

Queensland

Brisbane, Gold Coast, Sunshine Coast and across the southeast. Subtropical heat and storm-season callouts handled while QLD sparkies and plumbers stay on the tools.

Western Australia

Perth, Mandurah and the South West. WA's huge service patches handled from the cab so no callout gets missed on the long drive home.

New South Wales

Sydney, Newcastle, Wollongong and the Central Coast. Sophiie absorbs peak call volume from harbour to regions so NSW trade businesses stay billable.

Tasmania

Hobart, Launceston and across the island. Heritage cottage repairs and alpine builds handled without Tassie tradies touching the phone.

Victoria

Melbourne, Geelong, Ballarat and beyond. Inner-city terraces, outer-suburb new builds, every callout booked while VIC tradies work the tools.

Australian Capital Territory

Canberra and surrounds. Sophiie covers the steady ACT trade flow, picking up every call and booking every job around the clock.

South Australia

Adelaide, the Hills and the Barossa. Sophiie picks up when SA tradies can't, sorting bookings, callbacks and admin in the background.

Northern Territory

Darwin, Alice Springs and the Top End. Wet, dry, build-up or dry season, Sophiie keeps NT tradies working through whatever the weather throws.

Integrates with the toolsyou already use

Sophiie connects seamlessly to the tools you already use, ServiceM8, Xero, QuickBooks, Google Calendar, and more.

Learn more

Sophiie

Built for all trades and services

Whether you are an electrician, plumber, or painter, Sophiie handles your calls, bookings, and admin so you can focus on the job.

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Electricians

Calls, quotes, and scheduling on autopilot.

Carpenters

Quotes to invoices, without the paperwork.

Plumbers

Emergency and routine calls, handled 24/7.

Painters

Job bookings and follow-ups, sorted.

HVAC

Multi-site jobs and crew scheduling, simplified.

Landscapers

Bookings, quotes, and client follow-ups, sorted.

Builders

Calls and job admin handled at every stage.

Cleaners

Recurring jobs and reminders, on autopilot.

Why Aussie tradies pick Sophiie

Never miss a job again24/7 pickup means no more callbacks bleeding to a competitor while you're on a ladder.
Hours of admin reclaimedQuotes, invoices, calendar wrangling and follow-ups happen in the background — not at the kitchen table after dinner.
Trained on your businessSophiie speaks your services, pricing, areas and house rules. Onboarded in a single call.

She picks up before the second ring in a natural Australian voice, greets the caller, asks your qualifying questions, and books the job straight into your diary.

Ready to stop missing Aussie callouts?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.

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Australia's best AI receptionist and operating system for trades & services