Is Sophiie really answering 24/7?

Yes. Sophiie covers business hours, after-hours, weekends and overflow calls from Whangārei to Bluff, following the rules you set during onboarding.

What if a customer asks for a person?

Sophiie warm- or cold-transfers to the right person on your team, or captures the details and routes the call for a fast callback if nobody's free.

How much can I teach Sophiie about my trade?

As much as you like. Sophiie learns your services, pricing, service areas, qualifying questions and house rules during a single onboarding call.

Do I need a new phone number to use Sophiie?

No. Forward your existing number to Sophiie and keep the line your customers already know.

Booked by Sophiie

On-site quote

Sarah Chen

On-site visit
45 min
Melbourne AEST

July 2026

SUNMONTUEWEDTHUFRISAT

New Zealand

New Zealand's best AI receptionist and operating system for trades & services

For Kiwi tradies, every missed call is a lost booking. Sophiie picks up 24/7 from Whangārei to Bluff, sorts the job, books the diary, then fires off the quotes, invoices and follow-ups while your team's flat tack.

Try free

500,000+: Calls handled by Sophiie
12hrs+: Admin time saved every week
Zero: Missed follow-ups
24/7: Picks up when you can't

Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Lead capture

Round-the-clock lead triage

Never miss a call again, even outside of business hours. Sophiie's AI answers inquiries 24/7, qualifying each potential job with smart, trade-specific questions, and instantly captures every opportunity across New Zealand.

Job booking

Efficient scheduling and dispatch

Sophiie auto-books the appointments for all your service calls and construction projects, placing them directly onto your team's digital calendar. The system sends immediate branded confirmations and proactive reminders, which reduce client no-shows, and significantly increase your NZ technicians' daily productivity.

Jul 6 - Jul 11

Today, Jul 6

8:00 AM9:30 AM11:00 AM1:30 PM3:00 PM

Tue, Jul 7

8:00 AM10:30 AM12:30 PM2:00 PM

Wed, Jul 8

9:00 AM11:30 AM12:30 PM2:30 PM

CancelDispatch

Call routing

Sophiie's intelligent call transfer

Every inbound inquiry is precisely filtered. Sophiie will instantly transfer the conversation to the optimal team member, technician, or manager even routing critical urgent calls to designated on-call staff set up within your central dashboard.

Communications

One hub for job communications

Keep all your communications in one place for a comprehensive digital audit trail. All received calls, client emails, and text messages are logged within the specific job file. Your NZ business team gains full context on every service history and ongoing project, ensuring customers stay fully informed 24/7.

Hear how Sophiie handles a real customer call

A live demo call from Sophiie. Two minutes, no sales pitch.

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Aotearoa coverage, coast to coast

Sophiie answers calls, books jobs, and runs the back office for Kiwi trade businesses from Cape Reinga to the Bluff. From one-van sparkies to multi-crew builders.

Auckland

Auckland CBD, the North Shore, West Auckland, and South Auckland. The motorway is the office, the phone is the bottleneck. Sophiie answers while Auckland tradies sit on the harbour bridge, books the job, and sends the confirmation before the next exit.

Canterbury

Tauranga, Mount Maunganui, Rotorua, and Whakatāne. Summer holiday-home callouts and winter no-heat jobs land in your diary automatically while you're up a ladder, on a roof, or out at the marae.

Wellington

Wellington, the Hutt Valley, Porirua, and the Kāpiti Coast. Southerly fronts, hillside callouts, and weatherboard repair work all booked in real time so Wellington sparkies and plumbers stay on the job instead of glued to their mobile.

Otago and Southland

Dunedin, Queenstown, Wānaka, and Cromwell. Sophiie handles the alpine winter heat pump season, holiday-rental quote requests, and tourist-town turnaround work without ever putting a caller on hold.

Waikato

Christchurch, Rolleston, Rangiora, and Ashburton. Sophiie handles the winter heat pump rush, frost-damage callouts, and the steady stream of rebuild and new-build work that keeps Canterbury tradies flat tack year-round.

Northland

Whangārei, Kerikeri, Paihia, and the Far North. Long drives between jobs, patchy reception, and after-hours marine and rural callouts all covered so Northland tradies never lose a booking to a missed call.

Bay of Plenty

Hamilton, Cambridge, Te Awamutu, and the Coromandel. Whether the call is dairy-shed wiring, rural plumbing, or a city renovation, Sophiie picks up and books the job before the customer rings the next bloke in the Yellow Pages.

Manawatū-Whanganui & Taranaki

Palmerston North, Whanganui, New Plymouth and across the lower North Island. Sophiie helps regional trade businesses handle every enquiry, no matter the distance.

Integrates with the toolsyou already use

Sophiie connects seamlessly to the tools you already use, ServiceM8, Xero, QuickBooks, Google Calendar, and more.

Learn more

Sophiie

Built for all trades and services

Whether you are an electrician, plumber, or painter, Sophiie handles your calls, bookings, and admin so you can focus on the job.

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Electricians

Calls, quotes, and scheduling on autopilot.

Carpenters

Quotes to invoices, without the paperwork.

Plumbers

Emergency and routine calls, handled 24/7.

Painters

Job bookings and follow-ups, sorted.

HVAC

Multi-site jobs and crew scheduling, simplified.

Landscapers

Bookings, quotes, and client follow-ups, sorted.

Builders

Calls and job admin handled at every stage.

Cleaners

Recurring jobs and reminders, on autopilot.

Why Kiwi tradies pick Sophiie

Never miss a job again24/7 pickup means no more callbacks bleeding to a competitor while you're on a ladder.
Hours of admin reclaimedQuotes, invoices, calendar wrangling and follow-ups happen in the background — not at the kitchen table after dinner.
Trained on your businessSophiie speaks your services, pricing, areas and house rules. Onboarded in a single call.

She picks up before the second ring in a natural New Zealand voice, greets the caller, asks your qualifying questions, and books the job straight into your diary.

Ready to stop missing Kiwi callouts?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.

Try free

New Zealand's best AI receptionist and operating system for trades & services